{"id":4174,"date":"2023-10-27T05:00:48","date_gmt":"2023-10-27T10:00:48","guid":{"rendered":"https:\/\/www.somethingcast.com\/?p=4174"},"modified":"2023-10-25T08:49:35","modified_gmt":"2023-10-25T13:49:35","slug":"blog-pcr-rants-about-drive-thrus","status":"publish","type":"post","link":"https:\/\/www.somethingcast.com\/?p=4174","title":{"rendered":"[BLOG] PCR Rants About Drive-Thrus!"},"content":{"rendered":"<p>Hey All, Podcast Rob here&#8230;<\/p>\n<p>Allow me a moment to shake my fist at the sky&#8230;<\/p>\n<p>Was coming home from work the other day, and decided to hop in one of my local drive-thrus to grab something to eat for dinner.\u00a0 Amazingly, there was no line, nor was there anyone behind me.<\/p>\n<p>My order wasn&#8217;t anything overly large, nor was it custom or special.\u00a0 Regular order, right off the menu, not even a combo meal.<\/p>\n<p>I pull up to the window where I wait for a few because the cashier is texting on their phone.\u00a0 They open the window, take my money, and then say &#8220;Pull in to spot #3&#8221;<\/p>\n<p>&#8220;umm&#8230; why?&#8221;<\/p>\n<p>&#8220;We&#8217;re going to bring your food out to you so we can clear the window&#8221;<\/p>\n<p>&#8220;There&#8217;s&#8230; literally no one behind me&#8230;&#8221;<\/p>\n<p>&#8220;Oh I know, but it resets our timer&#8221;<\/p>\n<p>My brain, understanding&#8230;.<\/p>\n<p>&#8220;Ohhh.. so, it shows your boss and your company that you&#8217;re doing a good job&#8221;<\/p>\n<p>They nod, &#8220;basically&#8221;<\/p>\n<p>Me, smiling&#8230; &#8220;then you should do a good job.\u00a0 I&#8217;m good here thanks&#8221;<\/p>\n<p>I then notice them glare, walk over to where there is a bag of food at.. Ill call it their &#8216;pick up table&#8217; that has been SITTING THERE SINCE I PULLED UP TO THE WINDOW.. they grab it, walk back over, and shove the bag out the window at me.<\/p>\n<p>Look, I get it, I hate being micromanaged too&#8230; but holy FUCK is this a peeve of mine, and it happens everywhere, and honestly, it annoys the hell out of me.<\/p>\n<p>I understand people want to game a system they don&#8217;t believe is &#8216;fair&#8217;.\u00a0 Hell, I used to work retail where we had to call customers who gave us their information regarding a special order product we carried.\u00a0 We kept them in a lead book.\u00a0 We had to make 80 calls a week.\u00a0 Our book never had more than 18 names.\u00a0 Management&#8217;s solution?\u00a0 Call the customer, let it ring half a ring then immediately hang up and note &#8220;no answer&#8221;, and do that 3-4 days a week to the same customers just so we could fill out our log book.\u00a0 No mention to the higher-ups about how 80 was unreasonable.\u00a0 None of our stores had anywhere CLOSE to 80 leads a week, at any time.\u00a0 Ever.\u00a0 So yeah, I can see how, with deaf ears from above, you have to do what you can.<\/p>\n<p>However&#8230;.<\/p>\n<p>There is one drive-thru place near where I live..\u00a0 \u00a0doesn&#8217;t matter if there&#8217;s no line, or a 10 car line&#8230; how small or big your order is&#8230;\u00a0 you pull up to the window, they&#8217;re handing you your food.\u00a0 It would be different if &#8220;it&#8217;s impossible for places to get orders to the window in 4 minutes!&#8221; were true.. but it&#8217;s not&#8230; so, while you&#8217;re gaming the system to your boss, you look like a shitass to everyone else&#8230;<\/p>\n<p>Just me?\u00a0 Hit us in the socials and let us know!<\/p>\n<p>-PCR<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hey All, Podcast Rob here&#8230;<\/p>\n<p>Allow me a moment to shake my fist at the sky&#8230;<\/p>\n<p>Was coming home from work the other day, and decided to hop in one of my local drive-thrus to grab something to eat for dinner.\u00a0 Amazingly, there was no line, nor was there anyone behind me.<\/p>\n<p>My order wasn&#8217;t anything overly large, nor was it custom or special.\u00a0 Regular order, right off the menu, not even a combo meal.<\/p>\n<p>I pull up to the window where I wait for a few because the cashier is texting on their phone.\u00a0 They open the window, take my money, and then say &#8220;Pull in to spot #3&#8221;<\/p>\n<p>&#8220;umm&#8230; why?&#8221;<\/p>\n<p>&#8220;We&#8217;re going to bring your food out to you so we can clear the window&#8221;<\/p>\n<p>&#8220;There&#8217;s&#8230; literally no one behind me&#8230;&#8221;<\/p>\n<p>&#8220;Oh I know, but it resets our timer&#8221;<\/p>\n<p>My brain, understanding&#8230;.<\/p>\n<p>&#8220;Ohhh.. so, it shows your boss and your company that you&#8217;re doing a good job&#8221;<\/p>\n<p>They nod, &#8220;basically&#8221;<\/p>\n<p>Me, smiling&#8230; &#8220;then you should do a good job.\u00a0 I&#8217;m good here thanks&#8221;<\/p>\n<p>I then notice them glare, walk over to where there is a bag of food at.. Ill call it their &#8216;pick up table&#8217; that has been SITTING THERE SINCE I PULLED UP TO THE WINDOW.. they grab it, walk back over, and shove the bag out the window at me.<\/p>\n<p>Look, I get it, I hate being micromanaged too&#8230; but holy FUCK is this a peeve of mine, and it happens everywhere, and honestly, it annoys the hell out of me.<\/p>\n<p>I understand people want to game a system they don&#8217;t believe is &#8216;fair&#8217;.\u00a0 Hell, I used to work retail where we had to call customers who gave us their information regarding a special order product we carried.\u00a0 We kept them in a lead book.\u00a0 We had to make 80 calls a week.\u00a0 Our book never had more than 18 names.\u00a0 Management&#8217;s solution?\u00a0 Call the customer, let it ring half a ring then immediately hang up and note &#8220;no answer&#8221;, and do that 3-4 days a week to the same customers just so we could fill out our log book.\u00a0 No mention to the higher-ups about how 80 was unreasonable.\u00a0 None of our stores had anywhere CLOSE to 80 leads a week, at any time.\u00a0 Ever.\u00a0 So yeah, I can see how, with deaf ears from above, you have to do what you can.<\/p>\n<p>However&#8230;.<\/p>\n<p>There is one drive-thru place near where I live..\u00a0 \u00a0doesn&#8217;t matter if there&#8217;s no line, or a 10 car line&#8230; how small or big your order is&#8230;\u00a0 you pull up to the window, they&#8217;re handing you your food.\u00a0 It would be different if &#8220;it&#8217;s impossible for places to get orders to the window in 4 minutes!&#8221; were true.. but it&#8217;s not&#8230; so, while you&#8217;re gaming the system to your boss, you look like a shitass to everyone else&#8230;<\/p>\n<p>Just me?\u00a0 Hit us in the socials and let us know!<\/p>\n<p>-PCR<\/p>\n","protected":false},"author":2,"featured_media":4176,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[215],"tags":[238,216],"_links":{"self":[{"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=\/wp\/v2\/posts\/4174"}],"collection":[{"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4174"}],"version-history":[{"count":1,"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=\/wp\/v2\/posts\/4174\/revisions"}],"predecessor-version":[{"id":4177,"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=\/wp\/v2\/posts\/4174\/revisions\/4177"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=\/wp\/v2\/media\/4176"}],"wp:attachment":[{"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4174"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.somethingcast.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}